Post by account_disabled on Mar 7, 2024 5:12:50 GMT -6
Connects customers and utilities, but the connection is fragile. While people value ideas and advice, they don't necessarily want or need to "microscope" every piece of data about their energy consumption. Information must be organized, integrated into content - videos, blog posts, infographics, mini-sites, podcasts - and distributed in a way that makes it easy for people to find and understand it. Personalization goes beyond returning data to the customer; it makes it accessible, democratizes it, and in doing so lays the foundation for a stronger, more authentic relationship.
Day Mexico 2022 will be held on August 24 and 25 by WOW! Customer Experience | 12 Aug 2022 | News | 0 Comments CX Day México 2022 After the resounding success of CX Day Argentina , which Buy Bulk SMS Service was held online from Buenos Aires, CX Events is now in full production of a new edition of the event that celebrates the Customer Experience in Mexican lands. CX Day Mexico 2022 will take place on August 24 and 25 via streaming, under the theme “ Redesigning Customer and Collaborator Experiences .
What will the CX Day Mexico 2022 event be like? CX Day Mexico 2022 will be the ideal meeting of experts and practitioners to learn about trends in the discipline, such as: The experience of collaborators as the center of attention; Use of data and AI translated into greater personalization; Importance of Customer Experience as a differentiation factor; New client profiles; Evolution of channels and how to improve customer empathy Collaborator unifying the way of offering experiences, among others. Who will be the Keynotes Speakers of CX Day Mexico 2022? In this edition of CX Day Mexico 2022, the Keynote Speakers will be: Luis Alt , who during the closing of the first day will talk about how to use Service Design to build good experiences for collaborators. And Sandra Thomson who, at the end of the second day, will speak on how to create meaningful experiences for employees.